FAQs

Our finished jewelry is hand‑crafted with natural gemstones and quality metal materials. Custom‑made orders can use materials you select.

Yes. We provide custom jewelry service. You can send us your idea, reference pictures and material requirements for a quotation.

We accept PayPal and credit card payments. All payments are secure and encrypted.

Standard shipping takes 10‑20 business days worldwide. Custom orders need extra production time.

All our jewelry pieces are hand‑crafted hand‑made goods. Most items are final sale and non‑returnable & non‑refundable. If you insist on a return, compensation for material and labor losses will be required. Please check our Refund and Returns Policy page for complete terms.

Please keep jewelry away from water, perfume and chemicals. Store separately in soft jewelry pouch to avoid scratches.

Sure, we sell loose gemstone materials. Visit our Materials category to view available stones.