Helpie FAQ

  • We use sterling silver, stainless steel, natural gemstones and high-quality zircon. Material specifications are shown on each product page.

  • Goods are dispatched within 1–3 working days. Global standard shipping takes 7–15 business days.

  • Custom sizes and engraving services are available, with extra custom fees.

  • Unworn and intact products support a 30-day return. Customized items cannot be returned or exchanged.

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